Dear Clients! The security of transactions may be jeopardized due to circumstances beyond the control of our service. To prevent this from happening, we recommend that you familiarize yourself with the following rules for converting electronic currency:
- Always require confirmation of the identity of the person to whose details you are going to transfer funds. This can be done by a personal call to Telegram, or Viber, or by requesting information about the status of the opponent’s wallet on the website of the payment systеm.
- Be extremely careful when filling in the “Account Number” field of the recipient. If you make a mistake, you send your funds to an unknown destination without the possibility of returning them.We are not and cannot be held responsible for such transactions. Once the money is withdrawn from your personal account, we will not be able to return it.
- Never make loans using “irrevocable” electronic payment systems. In this case, the chance to face the fact of fraud is extremely high. We recommend using trusted services to avoid such situations.
- If you are prompted to make a payment using a method other than that specified in the instructions for using our service, refuse to make the payment and report the incident to our specialist. The same applies to payouts for claims not created by you personally.Our team will try to sort out the situation as soon as possible and offer the best option for all participants in the transaction.
- Refuse to conduct funds owned by third parties through your bank accounts. There are cases when such transactions for a fee led to the fact that the account holder became an accomplice in a financial crime, unaware of malicious intent on the part of fraudsters.
- Always check with the exchange office employee for information that comes to your mail.
Our and similar services do not provide loans, do not take funds from users on credit or at interest, and do not accept donations. If you receive suspicious messages on our behalf with details similar to ours or other details, refrain from fulfilling the requirements indicated there and report the incident to our support service.
With care for your financial well-being, the team of first-btc.com
