The First-BTC exchange office operates Mon-Sun in two modes of operation:

  • Online mode from 8:00-00:00 UTC+2 (Kyiv)
  • Night exchange mode from 00:00-8:00 UTC+2 (Kyiv)

The status of the site can be seen on the right side of any page of the site
online mode
night exchange

Online mode

From 8:00 to 00:00 UTC+2 (Kyiv)

Processing applications in accordance with the regulations specified on the page for creating an exchange.

Working hours of customer technical support in the “Online” mode: From 8:00 to 00:00 UTC+2 (Kyiv).

Night Exchange Mode

From 00:00 to 08:00 UTC+2 (Kyiv)

Automatic exchange directions are processed from 5 to 30 minutes after the payment is credited on the application. Processing of manual exchange directions (“Paid” status), statuses “Auto payment error”, “Incorrect order” is carried out in the “Online” operating mode.

Technical support for clients in the “Night Exchange” mode is not provided.

If the details are incorrect, contact the customer support chat on the website from 8:00 to 00:00 UTC+2.

Go to exchange

Night Exchange
10.12.2022, 06:44