When creating the application, there was one rate, but the amount came in a different rate. Why?

Please note that the exchange directions where you give or receive cryptocurrencies have different exchange conditions from others. It is important to note that the exchange rate will only be fixed at the moment when the funds are credited to our account and will be recalculated at the time of crediting the market, regardless of which way it changes. We accept payments to the wallets of the popular WhiteBIT exchange. It sets the next number of blocks required to confirm payments. Here you can learn more about the refund policy for destinations related to cryptocurrencies. Do you have any questions? You can ask them to support staff using mail [email protected] or online chat (icon in the lower right corner). Happy exchanges!