Help on the site

How to create an application on the site?

What should I do if I don’t receive a registration email or have other questions?

What should you do if you didn’t specify Teg/Memo/Message when sending?

When creating the application, there was one rate, but the amount came in a different rate. Why?

The time to pay for the application is running out, and my crypto exchange is delaying the transfer of coins. What should I do?

Can I refuse an exchange if the application has already been paid for?

How do I continue working with a ticket if I accidentally close my browser window?

Why was my entry deleted?

Account not verified – what does it mean?

Transferred Bitcoin to you, why is the exchange not completed?

The exchange is completed, but I can’t see the transaction in the block browser on the blockchain.com

For a long time there is no confirmation of the transfer of coins to my address! Can you speed up my transaction confirmation process?

Useful/educational articles

What is Memo/Tag/Message/message?

What is transaction hash or TxID?

What is blockchain

What is a scam? How to recognize fraud?

I have encountered a scam

What is Testnet and Mainnet?

TOP fraudulent schemes on the crypto market. How to avoid them?

A few rules for the safe storage of cryptocurrencies

Tether OMNI vs ERC20 vs TRC20. What’s the difference?

How to check the status of ETH and Tether USDT (erc20) transactions on the network?

What is confirmation?

An intelligent anti-fraud systеm for checking Perfect Money payments


If you have any other question, please contact our support service in the online chat on the website (the icon in the lower right corner of the website) or write to us by mail [email protected].

"Online" mode
12.04.2024, 13:20