Help on the site
How to create an application on the site?
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What should I do if I don't receive a registration email or have other questions?
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What should you do if you didn't specify Teg/Memo/Message when sending?
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When creating the application, there was one rate, but the amount came in a different rate. Why?
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The time to pay for the application is running out, and my crypto exchange is delaying the transfer of coins. What should I do?
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Amount transferred is less than the minimum deposit
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Can I refuse an exchange if the application has already been paid for?
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I sent the wrong amount! I sent coins for the same order and did not receive funds
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How do I continue working with a ticket if I accidentally close my browser window?
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How long does it take to process an application?
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What should I do if I haven't received my payment after 30 minutes?
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Why was my entry deleted?
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Account not verified – what does it mean?
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Transferred Bitcoin to you, why is the exchange not completed?
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Why was my commission charged when exchanging Bitcoin?
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My transaction on the Bitcoin network has not been confirmed for a long time. I can't wait any longer and I don't need an exchange anymore. Can you make a return?
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The exchange is completed, but I can't see the transaction in the block browser on the blockchain.com
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For a long time there is no confirmation of the transfer of coins to my address! Can you speed up my transaction confirmation process?
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I paid for the application and transferred BTC to your address. Do I need to somehow inform you about the transfer of coins?
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Can I return coins sent to a scammer's address?
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